bazzar voice 

Content Moderator, Native Spanish Speaker

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The Content Moderator will read, analyze, and apply codes to user-generated content on client websites, including customer product reviews, questions, images, and videos in English and Spanish. They may encounter disturbing or illegal content. The role requires native-level Spanish and professional-level English proficiency and involves a part-time, work-from-home schedule. Responsibilities include working in a queue environment, meeting performance metrics, attending coaching calls, and working a flexible schedule. The position requires residing in the United States and one of the listed states.

Account Director, Mid-Market

<div>&nbsp;<b>About Bazaarvoice</b></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community &amp; enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social &amp; search syndication network. And we make it easy for brands &amp; retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Our brand promise : closing the gap between brands and consumers.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia. </span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">It’s official: Bazaarvoice is a </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/?page_id=32344&amp;preview=true/#great-place-to-work">Great Place to Work</a><span style="font-size: 10.5pt;"> in the </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/great-place-to-work-bazaarvoice/">US</a><span style="font-size: 10.5pt;"> , </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/bazaarvoice-great-place-to-work-australia/?utm_campaign=voicestorm&amp;utm_medium=social&amp;utm_source=None&amp;utm_content=fb87ed16-b1c4-44cf-b3d2-375d64f884a7">Australia</a><span style="font-size: 10.5pt;">, </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/bazaarvoice-india-is-officially-a-great-place-to-work/">India</a><span style="font-size: 10.5pt;">, Lithuania, France, Germany and the </span><a rel="noopener noreferrer" class="postings-link" style="font-size: 10.5pt;" href="https://www.bazaarvoice.com/blog/great-place-to-work-uk/">UK</a><span style="font-size: 10.5pt;">!</span></div><div><br></div><div><b style="font-size: 18px;">Who We Want</b></div><div><br></div><div><span style="font-size: 12pt;">Content Moderators expeditiously read, analyze and apply codes to large quantities of user generated content that is posted to our clients' websites. This content includes customer product reviews, questions, general comments, images and videos in English and in Spanish. On occasion, the Content Moderator may encounter content that is deeply disturbing and illegal defined as text, images, or video that suggest or contain evidence of violence to children, child sexual abuse, serious crime or serious threats of violence. Bazaarvoice has over 12,500 global clients. Each client has a unique set of guidelines by which their content is processed and coded. </span></div><div><br></div><div><span style="font-size: 12pt;">The Content Moderator is also a multi-faceted individual who may be utilized for occasional special projects. Special projects may be in English as well as Spanish. </span><b style="font-size: 12pt;">Native level proficiency in Spanish is required for this position. Professional level competency in English is also required for this position. You will be expected to handle content in your native language and English. This is a part-time hourly, work from home position. You <u>MUST</u> reside in the United States <u>and</u> in <u>ONE of the states listed</u> below. The start date for this role will be in mid to late June.</b></div><div><br></div><div><span style="font-size: 12pt;">A new Content Moderator participates in an initial four-week paid training program. The Content Moderator will study independently to complete a blended training curriculum consisting of online modules and exams, attend a series of virtual coaching calls, and complete live, hands-on moderation hours. Someone who has successfully completed an online college course or similar exercise, and is able to apply concepts learned to real-world scenarios is an ideal candidate.</span></div><div><br></div><div><span style="font-size: 12pt;">Once initial training is complete, the Content Moderator will commit to a semi-flexible schedule of 20 hours each week. 4 of those 20 scheduled hours must be on the weekend on Saturday and/or Sunday. These 20 hours will be assigned to days of the week but can be worked anytime within a 12-hour block. </span><span style="font-size: 16px;">In addition to the base 20 hour schedule, C</span><span style="font-size: 12pt;">ontent Moderators are willing and able to flex up to work up to 29 hours per week based on the content volume. Flex time can be worked whenever they choose and are not scheduled.</span></div></div><div class="section page-centered"><div><h3>What You'll Be Doing</h3><ul class="posting-requirements plain-list"><ul><li>Work steadily and efficiently in a queue environment to read, assess, apply applicable codes to user generated content.</li><li>Regularly review performance feedback to minimize coding errors, and to meet or exceed performance metrics.</li><li>Attend 1-on-1 coaching calls as scheduled and as needed.</li><li>Willingness to check-in on days not scheduled to work.</li><li>Willing and able to work between 16 and 29 hours per week, based on content volume.</li><li>Utilize (Word, Excel, Outlook, Google Drive, Google Applications), online communications tools (Teams) and forums to be self-sufficient in managing performance expectations.</li></ul></ul></div></div><div class="section page-centered"><div><h3>Who You Are</h3><ul class="posting-requirements plain-list"><ul><li>Earned a bachelor’s degree or equivalent international credential</li><li>Proven professional working proficiency in English and native-level proficiency in Spanish</li><li>MUST live in and have authorization to work in the United States. MUST be a resident of one of these states: <b>TX (preferred and priority state), AR, FL, GA, IL, NC or OH.</b></li><li>3+ years of experience working in a fast-paced office environment</li><li>Able to swiftly read, comprehend and assess content, and make on the spot decisions</li><li>Highly comfortable with learning and utilizing new web-based applications and tools</li><li>Excel at actively engaging with team members in a remote environment</li><li>Commit to taking ownership of your job performance to achieve or exceed performance benchmarks and metrics</li><li>Consistently committed to working a semi-flexible schedule of 16-29 hours per week. 4 of those hours must be between Saturday at 12:01 AM and 11:59 PM on Sunday.</li><li>Willingness to provide quality assurance checks of other teammates and machine-moderated content.</li><li>Possess a computer with up-to-date operating system, an up-to-date smartphone and strong, reliable high-speed Internet; a highly functioning home office is required.</li></ul></ul></div></div><div class="section page-centered" data-qa="salary-range"><div>$14 - $18 an hour</div><small><div><span style="font-size: 12pt;">This is a part-time, hourly position. The starting pay is $14/hour while in training. This is also the starting base hourly pay once the Content Moderator converts to a pay per performance model. Once on the pay per performance model, the base pay ranges between $14 - $18/hour with the opportunity to earn more based on performance.</span></div></small></div><div class="section page-centered" data-qa="closing-description"><div><b>Why join Bazaarvoice?</b></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Customer is key</b></div><div><span style="font-size: 10.5pt;">We see our own success through our customers’ outcomes.&nbsp;&nbsp;</span></div><div><span style="font-size: 10.5pt;">We approach every situation with a customer first mindset.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Transparency &amp; Integrity&nbsp;Builds Trust</b></div><div><span style="font-size: 10.5pt;">We believe in the power of authentic feedback because it’s in our DNA.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We do the right thing when faced with hard choices.&nbsp;Transparency and trust accelerate our collective performance.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Passionate Pursuit of Performance</b></div><div><span style="font-size: 10.5pt;">Our energy is contagious, because we hire for passion, drive &amp; curiosity.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We love what we do, and because we’re laser focused on our mission.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Innovation over Imitation</b></div><div><span style="font-size: 10.5pt;">We seek to innovate as we are not content with the status quo.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We embrace agility and experimentation as an advantage.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Stronger Together</b></div><div><span style="font-size: 10.5pt;">We bring our whole selves to the mission and find value in diverse perspectives.&nbsp;</span></div><div><span style="font-size: 10.5pt;">We champion what’s best for Bazaarvoice before individuals or teams.&nbsp;&nbsp;</span></div><div><span style="font-size: 10.5pt;">As a stronger company we build a stronger community.</span></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><b>Commitment to diversity and inclusion</b></div><div><span style="font-size: 10.5pt;">&nbsp;</span></div><div><span style="font-size: 10.5pt;">Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.</span></div></div>

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As a Product Development Intern at Razer, you will gain practical skills in the Fintech payment industry by creating clear, concise, and comprehensive documentation for software products and services. You will collaborate with product managers, engineers, and subject matter experts to develop user manuals, API documentation, release notes, and other technical content. Responsibilities include translating complex technical concepts into user-friendly materials, creating training materials, updating documentation with each product release, and ensuring all documentation complies with industry standards. You will also participate in product development meetings and manage documentation repositories. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced, collaborative environment.

At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.

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<p>Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is <b>a place to do great work</b>, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also <b>a great place to work,</b> providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.</p><p></p><h2><b>Job Responsibilities :</b></h2><p style="text-align:inherit"></p>As a Product Development Intern you will embark on a product development internship that offers a valuable chance to acquire and apply practical skills in a dynamic, fast-paced in the Fintech payment industry. You will acquirer expertise in creating clear, concise, and comprehensive documentation for software products and services. <br><br>In this role, you will collaborate closely with product managers, engineers, and subject matter experts to develop user manuals, API documentation, release notes, and other technical content. You will be responsible for translating complex technical concepts into user-friendly materials, ensuring accuracy and consistency across all documentation. The ideal candidate will have a strong understanding of technical writing tools, attention to detail, and the ability to manage multiple projects in a fast-paced, collaborative environment.<p><b>Learning Responsibilities:</b></p><p>- Develop, write, and maintain detailed technical documentation, including user manuals, installation guides, product specifications, troubleshooting guides, API documentation, online help, release notes, and knowledge base articles, in line with organizational standards for the following:<br><b>User Manuals</b>: Guides that help users understand how to operate a product or system.</p><p><b>Instructional Guides</b>: Step-by-step instructions for completing specific tasks.</p><p><b>Technical Reports: </b>Detailed documents that present research findings or technical data.</p><p><b>Software Documentation:</b> Manuals and guides that explain how to use software applications.</p><p><b>Product Specifications:</b> Detailed descriptions of a product’s features and functionalities.</p><p>- Translate complex technical concepts into clear, concise, and user-friendly language for various audiences, including developers, end-users, and business stakeholders.<br>- Create training materials and conduct training sessions for internal teams and customers as needed.<br>- Establish and maintain documentation standards, style guides, and templates to ensure consistency across all technical documents.<br>- Develop and manage a detailed database of reference materials, including research, usability tests, and design specifications.<br>- Edit, proofread, and revise content created by other team members to ensure accuracy, grammar, and clarity.<br>- Update documentation with each product release or feature update to reflect the latest changes.<br>- Collaborate closely with product managers, engineers, and subject matter experts to gather technical information and ensure accuracy in documentation.<br>- Participate in product development meetings to stay informed of new features and enhancements requiring documentation.<br>- Work with cross-functional teams to ensure alignment between product features and user documentation.<br>- Organize and manage documentation repositories, ensuring that all documents are up-to-date and easily accessible.<br>- Ensure all documentation complies with industry standards and regulatory requirements.<br>- Stay current with industry trends and best practices in technical writing and documentation tools.<br><br><br>&nbsp;</p><div><div>Additional Job Description</div></div><div><p><b>Skills Requirements</b></p><ul><li>Familiarity with payments-related products and services.</li><li>Excellent written and verbal communication skills, with a strong command of grammar, syntax, and technical terminology.</li><li>Ability to convey complex technical information in a clear and concise manner.</li><li>Familiarity with version control systems (e.g., Git) and content management systems (CMS).</li><li>Strong attention to detail, with the ability to manage multiple projects and meet deadlines.</li><li>Ability to collaborate effectively with cross-functional teams, including engineers, product managers, and developers.</li><li>Experience working in Agile or Scrum development methodologies.</li></ul></div><p style="text-align:inherit"></p><p style="text-align:inherit"></p><h2>Pre-Requisites :</h2><p style="text-align:inherit"></p><p style="text-align:left"><b>Are you game?</b></p>

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