<p>Sumo Logic’s vision is to make the world's digital experiences reliable and secure.</p><p><br></p>

Sumo Logic

Senior Technical Program Manager

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The Senior Technical Program Manager will lead technical programs and projects from start to finish, making sure they align with company goals. This role involves collaborating with various teams like engineering, product management, and design to define project objectives and deliverables. Responsibilities include maintaining detailed project plans, managing risks, and facilitating Agile development. The manager will also oversee project dependencies, report on program status, and drive clear communication across teams. This position requires a strong understanding of SDLC, Agile methodologies, and project management best practices, ensuring the successful delivery of SaaS products.

Senior Product Manager II

<div><h2>Senior Technical Program Manager</h2> <p>We are seeking an experienced and highly motivated Technical Program Manager to join our growing team. This role requires an individual with strong technical acumen and a passion for leading cross-functional teams. As a key member of our program management team, you will be responsible for overseeing a large program (with multiple concurrent projects within), ensuring the dependency mapping, resource allocation, and timelines are at the forefront of any and all decision making. The ideal candidate will have experience managing technical initiatives, collaborating with engineering teams, and driving the successful delivery of SaaS products.</p> <h4>Responsibilities</h4> <ul> <li>Guide technical programs and projects from initiation to completion, ensuring alignment with company goals and priorities.</li> <li>Continuously look for ways to improve and streamline processes and overall team collaboration within the Product Development team.&nbsp;</li> <li>Collaborate with cross-functional teams, including engineering, product management, and design, to define clear project objectives, requirements, and deliverables.</li> <li>Work with engineering and product to maintain detailed project plans, timelines, and roadmaps to track progress and ensure projects are delivered on time and within scope.</li> <li>Identify and mitigate risks and obstacles that could impact project delivery, ensuring timely resolution through effective communication and problem-solving.</li> <li>Drive the execution of Agile development processes, working closely with engineering teams to ensure iterative progress.</li> <li>Guide the team on best practices for regular project meetings, including stand-ups, sprint reviews, and retrospectives, to ensure clear communication and transparency across teams.</li> <li>Manage project dependencies, including coordinating with other teams and stakeholders to ensure alignment and resource allocation.</li> <li>Report on program status, including key milestones, risks, and issues, to senior leadership and stakeholders.</li> </ul> <h4>Required Qualifications and Skills</h4> <ul> <li>5-8 years of experience in technical program management or project management, preferably in a SaaS or technology-driven environment.</li> <li>Proficient in JIRA administration, workflow management, schema updates, and general hygiene.</li> <li>Strong understanding of software development life cycle (SDLC), Agile methodologies, and project management best practices.</li> <li>Proven ability to manage complex, cross-functional projects and drive them to successful delivery.</li> <li>Excellent communication and interpersonal skills, with the ability to build strong relationships with technical and non-technical stakeholders.</li> <li>Experience working with engineering teams and understanding of software architecture, development tools, and technologies.</li> <li>Strong problem-solving skills with the ability to navigate complex challenges and provide actionable solutions.</li> <li>PMP, CSM, or other relevant certifications are a plus.</li> <li>Bachelor's degree in Computer Science, Engineering, Business, or a related field, or equivalent practical experience.</li> </ul> <h4>Desired Qualifications and Skills</h4> <ul> <li>Experience working in a SaaS company or with cloud-based technologies.</li> <li>Familiarity with DevOps practices and Continuous Integration/Continuous Deployment (CI/CD) pipelines.</li> <li>Experience working with teams across multiple timezones.</li> <li>Exposure to managing international or distributed teams.</li> <li>Familiarity with data-driven decision-making and analytics.</li> </ul> <h2>About Us</h2> <p>Sumo Logic, Inc. empowers the people who power modern, digital business. Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its Sumo Logic SaaS Analytics Log Platform, which helps practitioners and developers ensure application reliability, secure and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit <a href="http://www.sumologic.com/">www.sumologic.com</a>.</p> <p><a href="https://www.sumologic.com/privacy-statement/">Sumo Logic Privacy Policy</a>. Employees will be responsible for complying with applicable federal privacy laws and regulations, as well as organizational policies related to data protection.</p> <p>&nbsp;</p> <p>#LI-REMOTE</p> <p>&nbsp;</p></div>

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The Senior IT Support Specialist monitors support queues and manages issues from definition to resolution. Key responsibilities include a clear understanding of the ITIL Framework and hands-on experience with ITSM platforms (ServiceNow, Remedy, Jira SM). Other responsibilities include experience handling basic tasks related to virtualization platforms, hands-on experience with user management in Active Directory, along with clear concepts of DNS and DHCP, coordinating support for end users, and experience with Salesforce user management.

<p><span style="color: rgba(0, 0, 0, 0.9);">insightsoftware is a global provider of Connected Solutions for the Office of the CFO. We believe an actionable business strategy begins and ends with accessible financial data. With solutions across financial planning and analysis (FP&amp;A), accounting, and operations, we transform how teams operate, empowering leaders to make timely and informed decisions. With data at the heart of everything we do, insightsoftware enables automated processes, delivers trusted insights, boosts predictability, and increases productivity.</span></p><p><br></p><p><br></p>

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