Technical Consultant (Housing Management Solutions)

From the day we opened our doors in 1971, MRI Software has built flexible, game-changing real estate software solutions to improve people’s lives. The only way to carry out that mission is to hire the absolute best employees on earth. People like you.  

Work hard, play hard. Always. Our relentless commitment to client success, our employee resource groups and our promise to empower our teams to reach their full potential are a few examples of what makes MRI Software special.  

And we’re insanely dedicated to creating a work environment that you look forward to every single day. That’s why we invest heavily in our employee engagement, so you enjoy the tech industry’s best perks. Together with the whole Pride, (lion roar for "family") employees, customers, and partners, we’re on a mission to break new ground and lead the real estate industry into a digital-first future. 

We understand the need to provide a flexible working environment partnered with team collaboration and socialisation. Therefore, we operate a hybrid working model with 3 days of working from home per week. This role is based in the London, Sleaford or Birmingham office.

About the role:

The post holder will be expected to be a highly motivated and customer-centric individual who works well within the team and aims to reach and exceed targets and standards set by the Technical Operations manager.

You will be responsible for delivering quality technical consultancy to MRI’s HousingOne customers. Customer interaction will form a part of the consultancy required to capture detailed requirements and deliver services in accordance with the agreed expectations or contractual obligations.

What you will do:

• Scope the requirements for bespoke solutions such as third-party integrations or customer specific web portals, produce a Statement of Works along with clear estimates and ensure that they meet the requirements for all stakeholders.

• Develop, test, implement and maintain custom solutions for customers, to allow a degree of variation in the operation of standard components of MRI’s HousingOne software suite.

• Maintain a good working knowledge of Progress 4GL development environment, Progress Webspeed, Progress AppServer technology used in our browser of choice, cloud ready, ONEHousing application.

• Undertake detailed investigations of issues reported by our Housing customer base and provide workarounds and solutions in a timely manner.

• There may occasionally be requirement to work evenings and weekends for scheduled work, which is paid at overtime rates.

Essential Skills:

• Proven experience in Progress OpenEdge development progress 4GL, webspeed / PAS or another programming language

• Hands on experience in Web Technologies – CSS, HTML, Javascript, JSON, XSLT, XML

• Proven ability to analyse and solve problems.

• Good communication and presentation skills.

• The ability to see solutions through to completion.

• Excellent organisational skills.

• Ability to work under pressure in fast paced environment.

Desirable Skills:

• Understanding of Housing management software and databases.

• Microsoft product support (Windows server, SQL server, IIS)

• The desire and aptitude to continuously learn new skills and ability to learn quickly.

We’re obsessed with making this the best job you’ve ever had!  

• We want our teams to love working here, so we’ve created some incredible perks for you to enjoy:  

• Join our employee-led groups to maximise your experience at work such as our Diversity, Equity and Inclusion committee, employee resource groups such as Women and Allies, and our Pride Event Group.  

• Enjoy peace of mind over yours and your family’s health with our Private Medical Insurance and Health Cash Plan.  

• Invest in our competitive Personal Pension plan and help set you up for your future.  

• Big on family? So are we! We understand family is important and being able to spend quality time with your family as it grows is a wonderful experience. Our Parental Leave Program is designed to give you the opportunity to spend even more time with your new arrival(s).   

• Enjoy a fantastic work-life balance with 25 days of annual leave plus Bank Holidays, in addition to a bank of 15 hours of "Flex Time Off" to be used whenever and however you choose!

• Income Protection Plans give you the peace of mind you deserve.   

• Further your professional development and growth with our generous Tuition Reimbursement Schemes.  

• Enjoy the flexibility of working from anywhere in the world for two weeks out of the year!

MRI continues to strive to amaze as a global industry leader in real estate software. Whether you are joining as a new pride member or bringing your expertise back, your talent is important to maintaining MRI’s high client experience standard and continuing our growth in the PropTech space.  

Amazing growth takes amazing employees. Are you up to the challenge? 

We know the confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply — we’d love to hear from you! 

As a global company, we believe diversity brings benefits for our people, customers and clients. This is why MRI Software is committed to being an inclusive employer, regardless of your ethnicity, religion, sexual orientation, gender identity, disability, age, military and veteran status. 

Diversity, Equality and Inclusion are values that are critical to our success; come and see for yourself.