Solutions Sales Director

About Us

Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge.

At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact.

Learn more at diligent.com.

Position Overview:  

The Solutions Sales Director will play an instrumental role in driving revenue growth for Diligent for existing and new accounts for Diligent’s solutions. The Solutions Sales Director is a key decision maker with responsibility for larger, complex accounts with longer sales cycles. As a key member of the team, success in this position is measured by increasing the products used by existing customers, moving existing customers to the Diligent One platform and selling the Diligent One Platform to new customers.  This individual contributor position is responsible for initial prospect/customer meetings, pipeline management and accurate forecasting through to deal completion. The Solutions Sales Director leads the strategic execution of account plans and orchestrates internal expertise to deliver on and grow accounts. Providing coaching, guidance and support to Sales stakeholders is a key element of this position to enable team members to learn best practices.  

This position requires a commercially astute individual with a proven track record of success. The Solutions Sales Director embodies our culture and values and has demonstrated experience collaborating with stakeholders to realize shared goals.  

Key Responsibilities 

• Develops and maintains expert-level knowledge of Diligent’s solutions portfolio, competitive landscape, and market trends, acting as a subject matter expert and thought leader within the organization.  
• Leverages deep market & domain expertise gained from extensive experience consulting to and/or selling to audit, risk and compliance practitioners to uncover new opportunities and develop differentiated, value-based Diligent solutions which address complex practitioner & business problems. 
• Leverages unique, strategic, industry-focused business insights and opportunities to create long-term, competitive advantage for the customer.  
• Proactively gathers, synthesizes, and channels client feedback and market intelligence to inform Diligent’s product strategy, roadmap prioritization, and go-to-market initiatives. 
• Develops strategic business/account plans for customers that drive business outcomes to generate new business and upsells. Leads and coordinates a cross functional team on plan execution and drives accountability to deliver on account plans.  
• Delivers accurate, data-driven sales forecasting, pipeline management, and executive reporting for assigned accounts, ensuring transparency and accountability throughout the sales cycle. 
• Demonstrates deep expertise and understanding of the competitor landscape externally, including customers’ business strategy and the direction of the industry.  
• Provide leadership, guidance, and mentorship to commercial teams, sharing extensive audit, risk & compliance domain experience, contributing to a high-performance, collaborative sales culture. 
• Create & present subject matter content at public events & forums, leveraging deep audit, risk & compliance domain expertise. 

Required Experience/Skills: 

• Extensive audit, risk & compliance domain experience working in consulting/big 4 and/or 15+ years selling audit, risk & compliance solutions to organizations in the Australian/APAC market. 
• Proven track record of exceeding revenue targets and delivering transformational client outcomes selling value-based solutions to audit, risk & compliance practitioners.
• Extensive experience providing leadership, guidance, and mentorship to commercial teams and contributing to a high-performance, collaborative sales culture. 
• Exceptional relationship-building, negotiation, and influencing skills with demonstrated experience engaging and selling to C-suite and senior executive stakeholders. 
• Strong business acumen, market insight, and consultative selling capabilities, with a focus on delivering customer-centric, value-based solutions. 
• Continuous learner with a growth mindset and the ability to quickly synthesize new information, adapt to change, and stay ahead of market trends. 
• Highly organized, commercially astute, and results-driven, with strong executive communication and presentation skills. 
• Experience representing companies as an audit, risk & compliance domain expert at public events & forums.

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. 

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}